Satisfecho con el producto, buena calidad y es lo que esperaba recibir

Products are defective and the seller does not reimburse you. The seller sent an order with an error in the total amount, so I was fined by customs, which made me refuse delivery and return the order. Then the seller received the order back, and the seller claims he did not receive the order back. So I was left with a loss of US$10,540.00 and Alibaba did not give me a refund, it only offered me the possibility of giving me a US$400.00 refund, because I am a frequent buyer on the platform. I don't recommend anyone to buy on alibaba, much less with this Karen seller from the company Wenzhou Runtong Co., Ltd.. Shit platform, I've already requested a dispute (help from alibaba) in my case, and alibaba denied me a refund. And guess what, the only document sent by the seller were printscreens of cell phone conversations with a friend saying that the merchandise was stuck in Chinese customs to pay import taxes on the returned merchandise, and no documents were sent by the supplier.